Frequently Asked Questions

FAQHere is some answers to our customers most typically encountered problems when trying to navigate the sometimes tricky waters of printing and pre-press.

What type of stocks can we print on?

BHB can print on a wide variety of paper stocks from 60gsm Carbonless papers to 400gsm boards. Pretty much any paper surface can be printed on. We also print on synthetic papers for such applications as shelf wobblers or outdoor tags that need to last outside in the elements. We also offer a variety of different substrates such as aerated pvc, canvas, vinyl and sticker stock.

What is NCR Paper?

NCR paper, or Carbonless paper as it’s commonly referred to, is used for multipage pads and books where a copy or multiple copies are required to be transferred from the original through to all copies of the book. Typically in use for products such as delivery docket books, order pads, visitor sign in books and the like.

What programs should I use in setting up my artwork for you to print from?

BHB can use anything created in Adobe Indesign, PDF, Illustrator or Freehand as these are all fully professional graphic design applications designed for high end use.

What is a proof?

A proof is a digital hard copy rendition of your file that we provide to you prior to any printing commencing. It is to be checked for both colour and content as once it is signed and approved we output plates and commence the printing.

Why does the proof look different than on my computer screen?

When looking at say a PDF proof of your job on screen you are looking at an RGB colour space through transmitted light. Even a colour calibrated monitor will look different to a CMYK breakdown such as a digital hard copy proof.

What is the difference between CMYK & Spot colours (PMS Colours)?

To produce colour in offset printing there are two options. Inks can be mixed to a certain colour and applied to the stock or, different amounts of the 4 process colours can be applied in different quantities to create a large number of colours

What types of binding can be used on my job?

BHB offers a wide variety of finishing methods to your job. The most commonly used ones are folding, saddle stitching, perfect/burst binding, wiro binding and common or quarter bound. Saddle stitching is used to staple booklets of 8 pages up to 100 pages that you would see with prospectuses, brochures and magazines. Perfect or burst binding is used with a spine on the edge and glue is applied to enhance the strength of the book. Wiro binding is often used for training manuals where the book needs to lay flat. Common or quarter bound is often used on carbonless or plain pads and books where the client requires a hard cover to keep a carbonless book together and increase its durability.

Do you have existing knife lines and die cutting formes that I can use for my design?

Yes we do. Put our almost 70 years’ experience to use and ask our team at BHB. We have a number of existing knife formes that we can send to you to assist with your design. Presentation folders, file covers, gift card carriers, door hangers, top cut stickers, and many similar products can be accommodated.

How do I supply an artwork file that requires die cutting and or varnishes?

Jobs with dielines or forme cutting in them should have the cutting shape supplied on a separate layer of your page layout document and be clearly labelled as the dieline or forme cut area. Varnishes should also be supplied on a separate layer and be clearly marked with the type of varnish required such as gloss varnished, matt varnished or Spot UV varnish.

At what resolution should I save my photos and graphics?

Resolution should be set to 300 dpi. Pictures and graphics pulled from the internet are often low resolution, typically 72 dpi or 96 dpi. Avoid these graphics, as they will appear pixilated and blocky when printed.
Also note that you should save all photos in CMYK mode, not RGB mode when possible. Images saved in RGB mode may not print properly. If you are unable to save your image in CYMK mode, please let us know.

Is white considered a printing colour?

Not typically. Because white is the default colour of paper, it is simply recognized as the absence of any ink. When using coloured paper however, white ink may be used if any text or graphic requires it.